Service:
Please allow 10 working days for stock ribbons and rosettes; custom designed orders require 3 weeks from the time of order.
We endeavour at all times to meet your deadlines if given sufficient time. If your deadline requires faster processing and shipping, these charges will be reflected on your invoice.
How to order
Fax Orders:
It is important to provide us with clear details. We cannot be responsible for incorrect or illegible copy. Type or print clearly and include all information including contact person's name, street address and daytime phone number including area code. It is most important that the due date of your order is specified. You can fax your order to (02) 9489 7093. We will then fax back all custom designs for your approval.
Phone Orders:
Please feel free to call and discuss your order with us. However for accuracy we will need you to fax or post your
design and preferred wording. The phone is attended from 8am-5pm Monday to Friday. You can call us on (02) 9487 1881. International callers please call 61 2 9487 1881
Email:
You can contact us via email on info@ribbons.com.au. Please be specific about your requirements so we can best meet your needs
Additional Information
Custom Logos:
All new artwork will attract and additional 'artwork' charge which covers the cost of preparing your logo for use on your ribbons. Additional orders using the same artwork do not attract this artwork preparation fee.
Please don't hesitate to contact us on (02) 9487 1881 at anytime to discuss your logo and the costs involved in preparing
it for your job. Our staff can also advise you how best to prepare your artwork..
Foil Colours:
Standard foil colours on all ribbon is gold and silver. Other colours are available, simply contact us for details.
Freight:
Freight charges vary depending on the size of the order. Orders are shipped via Couriers or Express Post.
We always choose the most economical method of freight to meet your deadlines, ensuring your order arrives on or before the date it is required.
However, if your deadline requires faster shipping you can pay an additional fee for this.
